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What is ‘TQM’

When the quality control expects no threats
and the Quality assurance no priority,
When continuous improvement is in hands of no cheats
All ‘Kaizens’ Kings are no big celebrities!
When excellence is ever- all in the fleet,
And ‘perfection’ is the Organisation’s integrity,
The performance of this Organisation then,
Is “TOTAL” as of being a Quality’ Franchisee.

Is ‘Quality’ worthy to Franchise for?

‘Quality’ is a Heaven-ous state,
Of a controlled ‘domesticated’ process;
Where the asking is for ‘Target’ please,
and ‘No’ extraneous effort to impress.
Every action was preplanned to design,
so Poka Yoke is like a God’s bless
The Franchisee is ‘made’ to succeed
in a coveted System of Inbuilt success.

How is Success Inbuilt?

A successful beginning,
To a successful end,
Success in the interim processes,
an ultimate success the customer ingresses
That’s what Deming proposed,
And Juran progressively regressed
So craft a systemic approach for Success,
For, TQM eventually succeeds like success.

© Prof Priyavrat Thareja 2005

Some quoted text on TQM:

Thareja Priyavrat, (2007), TQM was a term transformed from Japanese policy of “Total Quality Control” … which was an epilogue to quality assurance. It has since graduated to a new paradigm.
Today TQM is applied to all industries, business, and activities. Be it a Hotel or a Hospital. Be it ‘Educational Institution’ or ‘Engineering Enterprise’. Be it a Shop or a Park (play garden). Be it an advocate’s office or aircraft maintenance consultancy organization.
The tool is generic, and terminal to trials (Supreme) because of the fact that TQM is total and ultimate. Good TQM (implementation) takes responsibility of systems in place which must work endogenously. TQM seems to identify the source of each defect; to prevent it from entering the final product. Using a simple iterative process TQM reinforces quality assurance to meet final product. Using a simple iterative process TQM reinforces quality assurance to met changes in products and services by way of improved effectiveness of their operational processes. The modus-operandi involves the “root causes” for the most prevalent/costly defects and then implementing solutions to abate, avoid or remove them.
{These are individual views of Priyavrat Thareja}

Quoted by Emmanuel Akinselure (Thesis chapter)
https://www.academia.edu/8009766/CHAPTER_ONE_INTRODUCTION_One_of_the

This is however called Plagiarism…. quoting w/o quotes begin and end. ( one transposition is however made in quoted text.) — Thareja

- Posted on August 9th, 2015 in Pages, Technical, Education, Management, Publications, Six Sigma | 521 Views |

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