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TQM was fired by MILitary and DEFence. It is so because when guns stop to fire, the enemy puts your safety on hire!

The U.S. Department of Defense’s
Definition of Total Quality

Total Quality (TQ) consists of continuous improvement activities involving everyone in the organization—managers and workers—in a totally integrated effort toward improving performance at every level. This improved performance is directed toward satisfying such cross-functional goals as quality, cost, schedule, missing, need, and suitability.

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- Posted on May 21st, 2012 in Pages, Quality, Technical, Education, Engineering, Management | 2,938 Views | Comments (0)